Trusted by 500+ Australian businesses

Your Google Rating is Your Most Valuable Asset. We Put it on Autopilot.

ReviewMate monitors your reviews, responds with AI, and turns every happy customer into a 5-star review — automatically.

No credit card requiredCancel anytimeSetup in 5 minutes

ReviewMate
4.8avg rating
JD
247
Total Reviews
+12 this week
98%
Replied
Auto-replied
34
New Requests
Sent today
Recent Reviews
ET
Emma T.
2h ago

Absolutely love this place! The service was outstanding and the team was incredibly friendly...

AI RepliedGoogle
MR
Michael R.
5h ago

Great experience overall. Would definitely recommend to friends and family in the area.

Google
SK
Sophie K.
1d ago

Best in the area hands down. Professional, fast, and great value for money.

AI RepliedGoogle
+0.7 ⭐ this month
34 review requests
sent automatically today
AB
CK
MR
ST
LW

Trusted by 500+ Australian local businesses

Cafés & Restaurants
✂️Hair & Beauty
🔧Tradies
🏥Medical & Dental
🛍️Retail
4.8★
Average rating improvement
3x
More reviews in 90 days
98%
Reply rate (was 12%)
The problem

Most local businesses lose customers every day without knowing it

Your online reputation is working for or against you 24/7. Most business owners don't realise the damage happening in real time.

😤

Unanswered negative reviews drive customers to competitors

94% of consumers say a bad review has convinced them to avoid a business. Every unanswered 1-star review costs you 10+ future customers.

😬

Manually asking for reviews is awkward and inconsistent

You're busy running your business. Remembering to follow up with every customer is exhausting — and most of the time it just doesn't happen.

📉

Your Google ranking drops when competitors get more reviews than you

Google ranks businesses with more recent, high-quality reviews higher in local search. Falling behind means losing visibility to the customers who matter most.

💡ReviewMate solves all of this — automatically
Features

Everything you need to dominate your local market

One platform that handles your entire review strategy — from monitoring to responding to growing.

🔔

Real-time Review Alerts

Get notified instantly when a new review lands on Google. Never miss a review again — respond while it's still fresh.

  • Instant push & email alerts
  • Multi-platform monitoring
  • Sentiment analysis
🤖

AI-Powered Replies

Claude AI drafts perfect responses in your brand voice. Personalised, professional, and published in seconds.

  • Sounds like you, not a robot
  • One-click approve & post
  • Learns your tone over time
📱

Automated Review Requests

SMS campaigns that turn happy customers into reviewers. Set it once and watch the reviews roll in.

  • Automated SMS follow-ups
  • Smart timing optimisation
  • Personalised message templates
🎁

Loyalty Rewards

Turn 5-star reviewers into repeat customers with digital rewards. Build loyalty that keeps them coming back.

  • Digital vouchers & discounts
  • Automated reward delivery
  • Customer retention engine
📈

SEO & Rankings

Track your Google Maps ranking and outrank competitors. Data-driven insights to dominate your local market.

  • Google Maps rank tracking
  • Competitor benchmarking
  • Monthly ranking reports
🚀

Ready to get started?

Join 500+ Australian businesses already growing with ReviewMate.

Start Free Trial →
How It Works

Up and running in 5 minutes

Three simple steps to autopilot your reputation.

01
🔗

Connect

Link your Google Business Profile in one click. No technical knowledge needed.

Secure OAuth connection — ReviewMate never stores your Google password.

02

Automate

Set your AI reply style and campaign triggers once. We handle the rest forever.

Takes less than 5 minutes to configure your brand voice, tone, and campaign settings.

03
📈

Grow

Watch your rating climb and customers return. Check your dashboard weekly.

Most businesses see their first new reviews within 48 hours of going live.

Get Started in 5 Minutes

No credit card required

Pricing

Simple, transparent pricing

All plans include a 14-day free trial. No credit card required.

Starter

Perfect for single-location businesses just getting started.

$49/mo
  • 1 location
  • 500 SMS/mo
  • 5 campaigns/mo
  • Review sync & monitoring
  • AI reply drafts
  • Email support
  • Analytics dashboard
  • SEO tracking
  • Priority support
  • White-label
  • API access
Start Free Trial

14 days free, no credit card

Most Popular

Growth

Our most popular plan for growing local businesses.

$99/mo
  • 3 locations
  • 2,000 SMS/mo
  • 20 campaigns/mo
  • Review sync & monitoring
  • AI reply drafts
  • Analytics dashboard
  • SEO tracking
  • Priority support
  • White-label
  • API access
  • Dedicated manager
Start Free Trial

14 days free, no credit card

Pro

For multi-location businesses and agencies.

$199/mo
  • 10 locations
  • Unlimited SMS
  • Unlimited campaigns
  • Review sync & monitoring
  • AI reply drafts
  • Analytics dashboard
  • SEO tracking
  • White-label
  • API access
  • Dedicated manager
Start Free Trial

14 days free, no credit card

Need more than 10 locations? Contact us for Enterprise pricing

ROI Calculator

See your potential ROI

Adjust the sliders to see what ReviewMate could mean for your business.

Your business

$80
$20$500
20
5200

How we calculate this:

• ReviewMate captures reviews from ~30% of your customers via SMS

• Each extra review brings ~2.5 new customers via improved Google ranking

• Based on avg data from 500+ ReviewMate businesses

Your estimated results

Extra reviews per month
20 × 0.3 × 4 weeks
+24
Extra customers from better rating
24 reviews × 2.5
+60
Extra monthly revenue
60 × $80
$4,800
Your estimated monthly uplift
$4,800
vs ReviewMate Growth plan at $99/mo — that's a 48x ROI
Capture This Revenue — Start Free Trial
⭐ Customer Stories

Loved by local businesses across Australia

Real results from real Australian business owners.

ReviewMate completely changed how we handle reviews. Our rating went from 4.1 to 4.8 in just 3 months and we're seeing real foot traffic increase.
+0.7 stars in 3 months
SM
Sarah Mitchell
OwnerMitchell's Café, Melbourne
The AI replies are incredible — they sound exactly like me but save me hours every week. Setup took 10 minutes.
10+ hrs saved per week
JN
James Nguyen
DirectorNguyens Hair Studio, Sydney
I was sceptical but the SMS review campaigns actually work. We went from 40 Google reviews to 180 in 6 months.
40 → 180 reviews in 6 months
DW
Dave Wilson
OwnerWilson's Plumbing, Brisbane
500+
Businesses
4.9/5
Average rating
50,000+
Reviews managed
$2M+
Revenue generated
FAQ

Frequently asked questions

Everything you need to know about ReviewMate.

Does this work with any Google Business Profile?+

Yes, ReviewMate connects directly to your Google Business Profile via the official Google API. As long as you are the verified owner or manager of the profile, setup takes less than 60 seconds. We support all business types and categories.

How does the AI know how to reply?+

You set your brand voice and tone once during setup — choose from professional, friendly, casual, or provide your own custom instructions. The AI learns from your preferences and crafts replies that sound authentically like you. You can review and edit any reply before it goes live, or enable full auto-publish.

Will customers know the replies are AI-generated?+

The replies are indistinguishable from human responses. Our AI is trained to write in a natural, personalised style that reflects your business. We've had hundreds of business owners tell us their customers actually compliment them on how thoughtful their replies are.

How do the SMS review requests work?+

After a customer visits or makes a purchase, ReviewMate automatically sends them a friendly SMS with a direct link to leave a Google review. You control the timing (e.g., 2 hours after purchase), the message template, and any filtering rules (e.g., only send to customers who spent over $X). All SMS is sent from an Australian number.

Is my customer data safe?+

All data is stored on Australian servers and we comply fully with the Australian Privacy Act and GDPR. We never sell or share your customer data with third parties. All data in transit is encrypted with TLS 1.3 and at rest with AES-256. You can export or delete all data at any time.

Can I cancel anytime?+

Yes, cancel anytime with no lock-in contracts, no cancellation fees, and no questions asked. You can cancel directly from your dashboard settings. If you cancel mid-billing cycle, you'll retain access until the end of the period you've paid for.

Do you support multiple locations?+

Yes, Growth plan supports 3 locations, and Pro supports up to 10 locations — each with its own Google Business Profile, review feed, and SMS campaigns. For agencies or businesses with more than 10 locations, contact us for Enterprise pricing.

What if a customer leaves a fake negative review?+

ReviewMate flags suspicious reviews based on patterns (e.g., new account, no photo, generic language) and helps you craft a professional response. We also provide step-by-step guidance on how to report and request removal of fake reviews through Google's official process.

Still have questions?

hello@matesreview.com·We reply within 2 business hours

Ready to grow your reputation on autopilot?

Start your free 14-day trial today. No credit card required.

Start Free Trial